FAQ

We specialise in a magical range of costumes perfect for any transformation! Our collections include:

• Barney Costumes – Perfect for friendly dinosaur enthusiasts
• Circus Costumes – Step right up to the spotlight!
• Fairytale Storybook – Bring your favourite characters to life
• Mens Costumes – Specifically designed for gentlemen
• Monster Costumes – From friendly to frightening
• Witches & Monsters – For your spookiest transformations

Absolutely! We highly recommend checking out our Makeup Basics collection to complete your transformation. Many customers order these alongside their costumes to ensure everything arrives together and creates a perfectly coordinated look.

Yes! We’re perfect for group costumes, family outfits, or stocking up for multiple events. Take advantage of our free shipping on orders over $50 to make your group transformation even more magical!

All orders are processed within 1-2 business days before shipping. We work efficiently to get your magical transformation on its way as quickly as possible!

We offer two magical delivery options:

We ship costumes to costume enthusiasts worldwide from our home in Bendigo, Australia! Whether you’re preparing for Halloween in North America, a themed party in Europe, or any celebration that calls for magical transformation, we’ve got you covered.

Please note: We currently cannot deliver to Asia and select remote areas. We apologize for any inconvenience this may cause.

Yes! Once your order ships, you’ll receive a tracking number via email that lets you follow your magical package’s journey right to your doorstep.

To make your costume shopping as convenient as possible, we accept:

• Visa
• MasterCard
• JCB
• PayPal

Absolutely not! The price you see is what you pay, plus shipping unless you qualify for free shipping on orders over $50. No hidden fees or surprises – just magical transformations!

Yes! When you spend $50 or more, we’ll deliver your costumes completely free of charge using our trusted EMS service. This is perfect for group costumes, family outfits, or stocking up for multiple events!

We offer a 15-day return policy from the date you receive your items. Found that your monster costume isn’t quite the right fit? No worries! Your satisfaction is our priority, and we want every costume to be perfect for your special occasion.

Simply contact our friendly team at [email protected] within 15 days of receiving your order. We’ll guide you through the return process and help make everything right.

Items must be returned in their original condition with all tags attached and in the original packaging. We carefully inspect every costume before shipping to ensure quality, and we appreciate you maintaining that standard for returns.

We’re based in beautiful Bendigo, Australia! Our address is:
Monster Clothing Store
28 Redesdale Rd, BENDIGO FORWARD, AU 3551

At Monster Clothing Store, we understand that when you order a costume, you’re not just buying fabric and accessories – you’re purchasing the key to unforgettable memories, spooky transformations, and magical moments. That’s why we’ve crafted a delivery experience that’s as reliable and enchanting as our costumes themselves.

We’d love to hear from you! Reach out to our friendly team at [email protected] – we’re always here to help bring your costume visions to life!